Please read these Terms & Conditions carefully before using joya88. All rules relating to accounts, payments, bonuses, betting, and Responsible Gaming are clearly outlined here.
A Quick Overview of joya88's Rules & Policies
Each individual may register only one account. Please sign up with accurate information and complete your KYC verification.
Deposit and withdraw via bKash, Nagad, Rocket, and bank transfer. Minimum withdrawal BDT 500. No hidden fees.
Each bonus comes with specific wagering requirements. Please read the terms before claiming any bonus. Misuse will result in the bonus being forfeited.
Your personal information is kept secure. We never share your data with third parties.
Joya88 always supports Responsible Gaming. Self-exclusion and deposit limit options are available.
Fraud, multiple accounts, and the use of bots are strictly prohibited. Violations will result in account closure.
By creating an account or using joya88, you are deemed to have fully accepted these Terms & Conditions. If you have any questions about the terms, please reach out to our 24/7 support team.
Joya88 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service operated for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between the Platform and its users.
By registering on joya88 or using our services, you confirm that you have read, understood, and fully accepted all of these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using joya88.
To use joya88's services, you must first register an account. Providing accurate and truthful information during registration is mandatory. Accounts created with false information may be suspended.
Each individual may register only one joya88 account. If multiple accounts belonging to the same person are found, all accounts will be closed and any remaining balance may be forfeited.
Identity verification is required for your first withdrawal or for transactions above a certain limit. A National ID (NID), passport, or driving licence are all accepted.
Deposits and withdrawals on joya88 are completely safe and secure. We support bKash, Nagad, Rocket, and direct bank transfers.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | BDT 200 | BDT 500 | 3–10 minutes |
| Nagad | BDT 200 | BDT 500 | 5–15 minutes |
| Rocket | BDT 200 | BDT 500 | 5–20 minutes |
| Bank Transfer | BDT 1,000 | BDT 5,000 | 1–24 hours |
Joya88 offers a variety of bonuses and promotions. Each bonus comes with its own terms and wagering requirements. Please read the relevant terms carefully before claiming any bonus.
Winnings from bonuses cannot be withdrawn directly. They become withdrawable only after a specified wagering requirement has been met — typically between 3x and 10x the bonus amount.
If any user attempts to abuse the bonus system — such as claiming bonuses through multiple accounts or meeting wagering requirements through unusual betting patterns — joya88 reserves the right to cancel the bonus and close the account.
All betting and gaming activities on joya88 are governed by these rules. Additional detailed rules specific to each game and betting market also apply.
Joya88 reserves the right to void bets in the following circumstances: if a match or event is cancelled, if incorrect odds are displayed due to a clear system error, or if there is ambiguity regarding the outcome of an event.
| Situation | Action | Status |
|---|---|---|
| Match Cancelled | Bet will be refunded | Refund |
| Odds Error | Reassessed at revised odds | Review |
| Fraud Suspicion | Bet & Win Cancellation | Cancel |
| Live Betting Error | Results prior to the error will stand | Review |
The following activities are strictly prohibited on the joya88 platform. Violations may result in permanent account closure and forfeiture of any remaining balance.
Joya88 reserves the right to temporarily suspend or permanently close any account for any reason. Users may also close their own account at any time if they wish.
If you wish to close your own account, please contact Live Support. Make sure to withdraw all your balance before closing the account. If any balance remains after closure, you may retrieve it through our support team.
Joya88 firmly believes that gaming should be a source of fun, not a cause of problems. We are dedicated to promoting Responsible Gaming.
If you have any dispute or complaint, please contact our Customer Support first. We aim to resolve all complaints within 48 hours.
In the event of a dispute over the outcome of any bet or game, joya88's records shall be considered final. All decisions will be based on system logs and server data.
Joya88 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Users will be notified of any changes via email or in-app notification before they take effect.
Continued use of joya88 after any changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may close your account and withdraw your remaining balance.
These Terms & Conditions were last updated on January 1, 2026. All previous versions are superseded by this version.